Contextual help in Learning Space

You might have noticed the little addition we’ve made to Learning Space in the form of a pool ball style question mark in the bottom right of the page.

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Clicking on this will bring up a side menu that allows you to search the Learning Space support documentation without leaving the page you are working on. 

You are also able to view zoomed in images and play videos whilst you go about the business of uploading files or editing the page.

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It’s early days for the new functionality and we hope to add some more features in the near future, but we think you’ll agree that it’s helpful addition.

For anyone interested, the tool we’re using is elev.io and it’s providing access to our support documentation hosted on freshdesk.

Summer Housekeeping

As the end of another academic year draws to a close it’s the perfect time to reflect on another years worth of teaching and perform some housekeeping on your learning environment module areas.

In the course of the year external links to other areas may have changed and assignment briefs might have altered so it’s important to check your modules to make sure all content is up to date and relevant to a new cohort.

The temptation might be to hide content or move it to the bottom of the page, ultimately this will become confusing for other staff and students in the long run so we’d recommend deleting any content no longer relevant to keep your pages looking fresh and up to date.

As part of our archive process a snapshot of the environment is taken every August so there will always be a reference to past content if needed, a module’s content evolves from one year to the next so the addition and amendment of material is to be expected.

For parity of student experience across the learning environment all modules should adhere to the minimum module content guidelines; further details and tips on how to implement these can be found in Learning Space.

To add any new documents simply ‘turn editing on’ and drag and drop files onto the page, external links can be added by choosing “Add a resource or activity > Add URL”. Section text can be amended by selecting “Edit this section”. Detailed guidance can be found in our help documentation if needed.

If you’re not sure where to start or would like some additional information regarding Summer Housekeeping please get in touch with the team – etsupport@falmouth.ac.uk

Falmouth in Focus – Professional Practice

In this series of articles we’ll be casting our gaze over some examples of practice currently being undertaken at Falmouth University. We work extensively with a variety of subjects and often find that the learning experiences are as diverse as those teaching on the courses.

This month we’re focusing on Professional Practice sessions, that run alongside or as part of undergraduate modules.

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Mark Williams, Learning Technologist within Educational Technology discusses his involvement:

For the last few years, I’ve had the opportunity as the team’s Point Of Contact for the Falmouth School of Art and Academy of Music and Theatre Arts to work with students on our Fine Art, Theatre and Acting degrees on the theme of digital capabilities and building up an ecosystem of tools that support our professional practice.

The workshops cover aspects of digital identity, social media practice, horizon scanning and the intersection of art and technology and are aimed at students are who are considering their professional digital identities and creative outputs online.

For the Online Ecosystem workshop with Stage 3 students, I use a default session plan and presentation format which is updated for each session, and as part of open educational practice, everything is licensed through Creative Commons. I’ve recently added some contextual notes, so people can reuse/remix if they like. The sessions take direction from the students, so discussions relate to the subject area; especially those around target audiences and examples of current practice utilising technology.

Topical resources like the internet in real time help contextualise the session and provides an insight into the mass of creativity, content and data that we are sharing. Prior to the sessions students provide examples of social media and technology practice in their areas; such as Amanda Palmer’s work rethinking the relationship between artist and performer.

Depending on how long the session has been timetabled for, an optional task takes the form of planning and delivering a two minute Elevator Pitch on a new product that may or may not relate to the discipline. The focus here is on the ways in which technology can support promotion, communication and collaboration and the skills we might require in order to use it.

Feedback has been wholly positive. There exists a broad range of digital practice amongst students, particularly in the area of social media and these workshops have enabled those that are more experienced to support those that wish to know more. It is also an incredibly useful way to understand how we occupy the digital landscape; in the time since set up the workshops, mobile device ownership has increased from roughly 50-100% and technologies such as SnapChat stories and YikYak have emerged, facilitating new ways to broadcast and communicate information.

PGCHE Summer School

It’s that time of year again where the Falmouth PGCHE is nearly at an end, and its Summer School takes place. The week long timetable consists of workshops, practical sessions and activities for the participants.

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Last week EdTech were invited to contribute for a day in a similar way as last year. The day was split into two parts; the first focused mainly on the application of technology in teaching, and the theory behind it. We promoted a participative session and had some activities planned out.

First of all, participants were asked to Google each other and then introduce the other person based on the information they found out. It was interesting to see the results of these searches, some revealed surprising information, and some revealed that there are still people out there who avoid putting information about themselves online!

Next we had some thought provoking discussion around the digital footprint and how it affects personal and professional identities. This led into digital capabilities and how we (as mentors and teachers) can promote effective use of technology for more than just engaging in social media activities. We discussed how EdTech can help to scaffold learning to make the best use of technology, and facilitate the use of proven methods of course/learning design to ensure alignment and appropriateness.

We then introduced the room to David White’s Visitors and Residents concept and we all took part in mapping out how we engage with digital tools. It highlighted some interesting decisions we all make regarding our use of tools, particularly social ones, and how we either ‘lurk’ or contribute (and leave a mark). We considered how we apply these decisions in our professional practice and how they affect our digital footprint, but also see how the networks and tools we use create a flow of information about us, our practice and activities.

The morning ended on a fun note to sum up. We used Kahoot to recap some highlights of the day and promise some fun for the afternoon session.

We used the same ‘Hunger Games’ activity as last year; we split into teams where one member remained behind at ‘HQ’ and the others went out into the ‘arena’ to scavenge for prizes. The person left behind at HQ received clues as to the location of each prize and needed to relay it to their team members in the arena using only digital tools (ie. not phone calls or SMS texting). Prizes could only be claimed by taking a selfie with the prize and posting it to the dedicated @District1Fal twitter account.

The activity is a demonstration of using technology immersively whilst highlighting the challenges and benefits to using mobile technology and the apps available, and the reliability of WiFi on campus. Things to be mindful of when designing learning and teaching activities for your students, and when thinking about students’ expectations and assumptions when they come to University. Have a look at the Storify summary of what we got up to.

Altogether an enjoyable and useful day for both us and the participants (they told us so!) and we are already looking forward to 2017!

A lens on… TEF

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The Teaching Excellence Framework (TEF) published by the department for Business, Innovation and Skills aims to ensure that teaching standards are maintained at a consistently high level in HE. The TEF has been criticised for the metrics based approach (NSS scores, employability statistics and continuation rates) to defining teaching excellence, and even though those criticisms have been acknowledged by introducing human elements into the process they will only serve to “soften the edges” (Gill, 2016) of the approach.

The TEF isn’t explicit about how institutions and individuals make improvements to teaching, but in response to the initial government Green Paper, the Association for Learning Technology (ALT) has requested that intelligent use of Learning Technology and an understanding of the issues by senior managers is explicitly incorporated into all framework iterations from now on (Deepwell, 2015).

One response to the TEF is to encourage teaching staff to undertake a formal teaching qualification if not already obtained, this is something particularly supported at Falmouth. This might include completion of a Post Graduate Certificate in Higher Education or awarded Fellowship to the Higher Education Academy. Both qualifications require submission of an evidence based portfolio to achieve accreditation. Within our department we are actively involved in the PGCHE course, informing sessions around technology enhanced learning and delivering content making the team crucial to supporting any TEF metrics that are put in place.

Like many other educational practitioners we await further developments with the framework and will be keeping an eye on how other Universities are adapting to support the TEF.

Find out more about the TEF and the implications to HE through the excellent WonkHE visual guide to the TEF and the fantastic #LTHEchat community story.

References:

Deepwell M. (2015) ALT responds to inquiry into assessing quality in higher education [online] Available at <https://www.alt.ac.uk/news/all_news/alt-responds-inquiry-assessing-quality-higher-education> [Accessed: 20 March 2016]

Gill, J., 2016. HE White Paper: Five key talking points, Times Higher Education [online] Available at <https://www.timeshighereducation.com/blog/he-white-paper-five-key-talking-points> [Accessed 13 June 2016]

Falmouth in Focus: Creative Advertising

In this series of articles we’ll be casting our gaze over some examples of practice currently being undertaken at Falmouth University. We work extensively with a variety of subjects and often find that the learning experiences are as diverse as those teaching on the courses.

This month we’re focusing on Creative Advertising within the School of Communication Design and one of the first pure Creative Advertising undergraduate degrees in Europe.

Jono Wardle, Senior Lecturer in Creative Advertising, discusses his use of tools and technologies to support the student experience below, based on building a response to the Jisc Digital Benchmarking principle ‘use digital systems to build a sense of belonging’.


I am focusing on the ‘use digital systems to build a sense of belonging’ benchmark because I’ve seen how digital systems can sometimes isolate some students, for whatever reasons, and I believe we have managed to go someway to enhance our students’ sense of belonging (and overall student experience) by using the most appropriate digital platform for all students today – Facebook.

Five years ago I was frustrated that some students failed to pick up their emails regularly or that their email boxes were so so full they couldn’t access them. I knew that they used texts all the time so I tried SMS messaging but there were technical difficulties on site (lack of signal!) and I couldn’t send links very easily etc. Then I tried Facebook (FB). I have never used Facebook before but my colleague and I set up a course page and asked all the students to sign up to it. At first there were suspicions, as some institutions were actually using FB to spy on their absent students,  so we showed the students how to manage their privacy settings and vowed never to try to look at their own pages. Next we made FB student groups within the course and got our past graduates to join an alumni group as well.

Students and staff could post anything they wanted as long as it was course/subject related either on our wall or to their group. General questions from students ranging from “when’s the hand-in?” to “does anyone know who created the original Volkswagen campaign?” appeared on a daily basis. Students started to support each other, rather than going directly to tutors. The dissertation students started their own discussion group and  a social sub-group formed for organising ‘extra-curricular activities’. Staff could post links and important information, room changes could be shared instantaneously with targeted groups and individuals and the course began to run a lot, lot smoother. A real sense of community began to emerge, especially with alumni chipping in too.

I have learnt a lot from student postings when they find new innovative work online and share it with the cohort and we post work placement opportunities and competitions. Also, FB has been very useful on study trips for keeping in touch with each other real time via smart phones. In short, the course couldn’t run as well as it does without it. (100% student satisfaction last year.)

There has been a mixed response from members of academic staff on other courses but as far as I’m concerned if it works, it works. I think the institution feels uncomfortable about using FB, but to me it’s like feeling uncomfortable about using Youtube as a learning tool because of it’s association with the evils of big business or frivolous kitten videos.

Most importantly, it works for our students. I think the key to successfully using online ‘tools’ is following where the target market (students) goes rather than trying to impose methods/tools in an institutional way…


This is a really intriguing real world example of creating a sense of belonging through technology. Institutional technologies, don’t always support social learning and Facebook, particularly the groups functionality, seems to work really well. Involving students in the process, is important to the NUS and the HEA and is broadly a feature of ‘outstanding’ practice in the JISC/NUS Digital Benchmark tool. Engaging in relevant social web technologies in a professional manner is also an important skill for staff and students to develop.

The approach to learning technology is key here. You could just as easily be using Twitter, Slack, WordPress etc etc, but by working with students and iterating as you go along, you find the perfect middle ground.